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Refund & Reschedule Policy:
THIS POLICY DOES NOT APPLY FOR EVENTS WITH NO-COST. IN SUCH CASES, YOU WILL NOT BE ASKED TO SUBMIT PAYMENT
PAYMENT IN FULL must be received no later than ten (10) business days prior to class start. Payments may be made by credit card, electronic funds transfer (EFT) and ONLY in US Dollars. Seats are not confirmed until payment is received. If class meets capacity prior to receipt of payment, you will be immediately informed and sent information on the next available class.
CANCELLATION: Once payment is received, registration may be cancelled by giving us WRITTEN NOTICE at least 15 business days prior to start. You will be issued a full refund, or 12 month voucher for a future class of equal value. If 15 business days written notice is not given, The Lean IT Group will issue a 12 month voucher.
RESCHEDULING: Once payment is received, registration may be rescheduled one (1) time by giving us WRITTEN NOTICE at least 15 business days prior to class start. If you request a 2nd reschedule, no refund can be provided. You may substitute an alternate attendee at any time.
REIMBURSEMENTS: We reserve the right to cancel class up to 10 business days prior to start. We will refund course fee(s) in full. The Lean IT Group's liability is limited to course fee(s) only and cannot be held liable for airfare, lodging or other related expenses, including any airline penalties incurred.
BUNDLED OR SPECIAL OFFERS: Any bundled and/or special offer will be stated at Event Description and does not replace any term and/or condition of this policy. If any exception to this policy, it will be clearly stated at event description.
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